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Crisis & Emergency Services

    Results: 7

  • Ambulance Services (1)
    LD-1500.0600

    Ambulance Services

    LD-1500.0600

    Programs that provide ground vehicles which transport acutely ill or injured individuals to health care facilities for treatment or from one health care facility to another for specialized care. Ambulances are equipped and staffed to provide medical care during transit and, in communities where the municipality contracts with the company as their emergency medical service provider, are dispatched when residents contact 911 with a medical emergency, not accessed directly. Depending on the terms of the contract, the ambulance company may be the municipality's primary first responder, may serve in a backup capacity when the city's service is busy or may handle the transport component of the service while the city's paramedic/EMT service functions as the first responder. Ambulance companies may also provide emergency transport for people who want to go somewhere other than where the municipality's emergency medical service is authorized to take them; and offer non-emergency transportation for individuals/institutions that contact them directly, e.g., transportation for patients from one hospital to another, to nursing homes or other special-care centers, on intercity trips and from the hospital to their homes.
  • Child Abuse Hotlines (1)
    RP-1500.1400-150

    Child Abuse Hotlines

    RP-1500.1400-150

    Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Crisis Intervention (5)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Crisis Shelter (4)
    BH-1800.1500

    Crisis Shelter

    BH-1800.1500

    Programs that provide a temporary place to stay for people who are unable to return to their own homes due to sexual assault, domestic violence, human trafficking or other problems. Also included are programs that provide motel vouchers for people who are in one of these situations.
  • Emergency Shelter (5)
    BH-1800

    Emergency Shelter

    BH-1800

    Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
  • Mental Health Hotlines (1)
    RP-1500.1400-500

    Mental Health Hotlines

    RP-1500.1400-500

    Programs that provide immediate assistance for people whose emotional distress may range in severity from difficulty in coping with daily pressures to the crisis of a psychotic episode with the objective of defusing the crisis and helping the person develop a plan for establishing linkage with resources for ongoing assistance, if required. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Runaway/Homeless Youth Helplines (1)
    RP-1500.1400-700

    Runaway/Homeless Youth Helplines

    RP-1500.1400-700

    Programs that provide immediate assistance for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk of abuse. Included may be steps to ensure the youth's safety, information regarding the youth's rights and alternatives, and referrals for shelter, medical care, ongoing counseling or group support and other related services. Also included are programs that maintain a message relay system which allows runaways to contact their parents or other concerned individuals and receive messages from them. Helpline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
 
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